Ring Size Guide

Please refer to our ring sizing chart HERE

If after reading our ring sizing chart, you require further guidance, please reach out by email or order a ring sizer HERE.

.....................................................................................

Necklace Size Guide

Please refer to the last image provided in the product image gallery for guidance on necklace chain sizing.

Usually, our necklaces come with an extension chain allowing for an extra inch (2.5cm) in length.

.....................................................................................

Other Sizing

We aim to be as clear as possible on individual product sizing and dimensions in our product descriptions.

However, if you have any questions please email us or contact us via the online Chat.

Your Lunar James jewellery arrives ready to gift in our luxury signature packaging.

If you'd like the gift box and/or gift pouch to be gift wrapped, and would like to add a personal note to your present, please select the additional gift wrapping service on the CHECKOUT page.

PROCESSING

Your Lunar James jewellery is dispatched within 3-4 working days after your order is placed.

Made to Order pieces are subject to longer dispatch timeframes, and this is clearly set out in the product description, where this is the case.

All Rings and Bespoke Jewellery is Made to Order and will be dispatched after 5-7 working days.

.....................................................................................

DELIVERY

UK First Class Delivery, NOT TRACKED (3 working days) - FREE

UK Special Delivery, TRACKED (1 working day) - £7.50 / FREE over £150

International Delivery (5-7 working days) - £7.50

.....................................................................................

Click here for more detail about UK and International delivery and returns.                                 

We use different types of precious metals in our jewellery, and we describe this in as much detail as possible in the individual product descriptions.

.....................................................................................

- 14ct Gold Filled: second to solid gold, Gold Filled metal does not loose it's gold layer over time like gold plated jewellery. However, it can tarnish over time after which a gentle clean may be required.

Please take care of your Gold Filled jewellery by following our Jewellery Care Guidelines.

.....................................................................................

- 22ct Gold Vermeil: all our Gold Vermeil jewellery has a solid Silver base made from recycled 925 Sterling Silver.

We apply, in general, a 2.5 micron layer of 22ct Gold meaning we can legally call our jewellery Gold Vermeil (Gold Plated silver with a layer below 2.5 microns is NOT Gold Vermeil).

For our Playa Luna collection, we have applied a thicker 3 micron layer of 22ct Gold so to increase the time your Gold Vermeil jewellery will remain gold.

Please note that over time, anywhere between 6 months and 3 years (depending on how well you care for your jewellery), the gold will fade away and your Gold Vermeil jewellery will turn into Silver pieces.

A Gold Plating Service is available upon request, please contact us by email.

Please take care of your Gold Vermeil jewellery by following our Jewellery Care Guidelines.

.....................................................................................

- Sterling Silver: all our Silver jewellery is made from recycled 925 Sterling Silver.

Over time, Silver jewellery may tarnish but it can always be brought back to its sparkly and shiny colours with a clean and polish.

Please take care of your Sterling Silver ewellery by following our Jewellery Care Guidelines.

.....................................................................................

- Brass: all our Brass jewellery is made from recycled scrap brass.

Over time, Brass jewellery may tarnish but it can always be brought back to its sparkly and shiny colours with a clean and polish.

Please take care of your Brass ewellery by following our Jewellery Care Guidelines.

.....................................................................................

Here are some easy care instructions to help look after your Lunar James jewellery and keep it in great condition:

- Store your jewellery in a pouch or box.

- Clean gently with a soft cloth.

- Deep clean your non-plated pieces with bicarbonate soda and vinegar: applies to brass, sterling silver, copper and gold (NOT TO GOLD FILL or GOLD VERMEIL)

- It is best not to sleep, shower or exercise whilst wearing your jewellery.

- Avoid dropping your jewellery onto hard surfaces.

- Sprays and creams including soap, perfume, moisturiser and suncream can cause damage to some acrylic pieces and metal components so it is best to remove your jewellery before using any of these products.

Click here for more detailed information on how to look after your Lunar James jewellery.